Field Service Technician

Foothill Ranch, cA
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SDS Automation

Foothill Ranch, CA

SDS Automation is seeking a field service technician to join our first-class team.  Responsibilities include performing machine installations, providing service, maintenance, and repair at customer facilities throughout North America.  When not traveling, qualified candidates will assist customers by providing remote troubleshooting and technical support  Comprehensive, training on our machines will be provided. Frequent travel up to 75% is required.  Occasional weekend travel may also be required on occasion. This is a great opportunity to build a career with a fast-paced company, all while earning airline miles and hotel points to pay for your vacation getaways!

SDNS is a subsidiary company of SDS, Inc. A dynamic, international manufacturing company with offices in Seoul, South Korea, Irvine, CA and Thornton, CO. SDNS provides equipment sales, parts, service and technical support to our electric sign and steel rule diemaking customers throughout North America. This position will be based out of our Foothill Ranch, CA location.

We are seeking a field service technician to perform machine installations and provide on-site service repairs and remote technical support to our customers throughout North America. Comprehensive, training on our equipment will be provided. Frequent travel of up to 75% is required, occasionally on weekends. This is a great opportunity to accumulate airline miles and hotel points to pay for vacation getaways!

Responsibilities

  • Read and understand technical manuals
  • Customer-site installation and training on new equipment
  • Customer-site troubleshooting, repairs, training, and service on existing equipment
  • Remote Team Viewer and telephone support, diagnostics and training
  • Test parts and devices

When not supporting customers directly job requirements consist of, but are not limited to the following:

  • Engage in providing tech support to SDNS customers from 8am-5pm M-F
  • Actively engage and participate in the development training and technical support documentation, training videos, demonstration videos, tutorials, etc.
  • Perform Local service visits or installations

Any other activities not specified above as directed by management to help support SDNS, Inc. and/or its customers

Qualifications

  • Professionalism
  • Detailed, organized, and self-guided work ethic
  • Solid mechanical, electrical, hydraulic skills
  • Computer/technology literate
  • Ability to communicate effectively with people from differing backgrounds
  • Willingness to work hours associated with the manufacturing industry
  • Knowledge of and ability to use industry tools/equipment
  • Clean driving record and valid driver’s license
  • Have, or be able to obtain, a valid passport
  • Able to lift up to 75 pounds
  • Ability to stand for long periods of time

Job Type: Full-time

Salary: $55,000.00 – $75,000.00 per year depending on experience.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

 

Schedule:

  • 8 hour shift

Perks of the Job

Competitive Salary

SDS Automation offers competitive salaries that scale with your past experiences and current skills.

Health & Dental

There are several different healthcare plans to choose from with options for HSA, Dental, and Vision.

401(k)

We offer a 401(k) with company matching of your contributions.

Paid Vacation

Paid vacations are part of the job benefits package without having to spend many years to earn a reasonable amount of vacation time.

Travel Benefits

We allow you to use your own rewards programs for company travel. This is a great opportunity to accumulate airline miles and hotel points to pay for vacation getaways!

Perks

Interested? Click below to apply on ZipRecruiter.

Click the get started button to apply on ZipRecruiter or download a traditional application and email it to bry@sdsautomation.com

Office

6235 Lookout Road, Suite A
Boulder, CO 80301

27171 Burbank
Foothill Ranch, CA 92610

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