Field Service Technician

Foothill Ranch, cA
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SDS Automation

Foothill Ranch, CA

SDS Automation is seeking a full-time field service technician to perform machine installations, provide on-site service, and remote technical support to our customers. Comprehensive training on our equipment will be provided. Field service at customer sites can be up to 3 weeks per month; occasional weekend travel required. This is a great opportunity to accumulate airline miles and hotel points to pay for personal vacation getaways.

SDS Automation is a dynamic, international manufacturing company with offices in Thornton, CO; Irvine, CA; and Seoul, South Korea. SDS Automation provides automated equipment sales, installation, parts, service, and technical support to our signmaking and steel rule diemaking customers throughout North America.

We are seeking a full-time field service technician to perform machine installations, provide on-site service, and remote technical support to our customers. Comprehensive training on our equipment will be provided. Field service at customer sites can be up to 3 weeks per month; occasional weekend travel required. This is a great opportunity to accumulate airline miles and hotel points to pay for personal vacation getaways.

Responsibilities

  • Conduct customer-site installation and training on new equipment

  • Conduct customer-site maintenance, troubleshooting, repair, and training on existing equipment

  • Provide remote support, diagnostics, and training

  • Support the internal SDS Automation team while not traveling:

    – Engage in providing tech support to SDNS customers from 8am-5pm M-F

    – Actively engage and participate in the development of training and technical support documentation, training videos, demonstration videos, tutorials, etc.

    – Perform local service visits and installations

     

  • Any other activities not specified above as directed by management to help support SDS Automation and/or its customers

Qualifications

  • Interpret mechanical engineering schematics and electrical schematics.

  • Ability to work with minimal supervision while using their own technical judgment regarding complex tasks

  • Knowledge of AC and DC electrical systems

  • Clear written communication abilities for filling out repair, install, and service documentation

  • PC troubleshooting skills

  • Knowledge of servo and step drive systems is a plus

  • Knowledge of hydraulic and pneumatic systems is a plus

  • CAD experience is a plus

  • Ability to lift at least 75 pounds

  • Ability to stand on a concrete floor for a whole shift

  • Have, or able to obtain a driver’s license and passport

Job Type: Full-time

Salary: $55,000.00 – $75,000.00 per year depending on experience.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

 

Schedule:

  • 8 hour shift

Perks of the Job

Competitive Salary

SDS Automation offers competitive salaries that scale with your past experiences and current skills.

Health & Dental

There are several different healthcare plans to choose from with options for HSA, Dental, and Vision.

401(k)

We offer a 401(k) with company matching of your contributions.

Paid Vacation

Paid vacations are part of the job benefits package without having to spend many years to earn a reasonable amount of vacation time.

Travel Benefits

We allow you to use your own rewards programs for company travel. This is a great opportunity to accumulate airline miles and hotel points to pay for vacation getaways!

Perks

Interested? Click below to apply on ZipRecruiter.

Click the get started button to apply on ZipRecruiter or download a traditional application and email it to bry@sdsautomation.com

Office

6235 Lookout Road, Suite A
Boulder, CO 80301

27171 Burbank
Foothill Ranch, CA 92610

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