FAQ – Sign Making
What do you get for the price of a new machine?
Pricing for all our machines is “turn-key”, meaning that everything needed to become operational is included, the cost of the machine, installation, training and a full year parts and labor warranty, including software updates and lifetime remote diagnostics and support*, which enables instant technical support and virtually eliminates the need for on-site technical support visits. Home base for our sales, phone & remote support and parts and materials inventory is Boulder, Colorado. We have technicians based in many locations around the United States, and Central and South America, so that someone is always nearby for the few service calls that actually require a technician’s visit.
* some restrictions may apply
How long does it take to get a new machine?
We have new machines in stock, so delivery can normally be made in as little as 3-5 business days. Next, we'll schedule a time when your operators and our technicians can spend some time together going through setup, calibration and essential training, after which they'll be running jobs.
Note: Our machines arrive fully assembled with the exception of setting up the monitor and outflow table, which will take about an hour.
How much waste return material is produced per letter?
1/4 inch or the width of a cut for our machines. Compare that to our competitor's machines that waste up to 10 inches of return material for each new letter segment, leading to higher operational costs.
How long does it take to bend a letter?
The ChannelBender Series machines consistently have the fastest bend time when compared to our nearest competitors’ machine. For example, an 18" flanged channel letter takes an average of only 3':30"-3':45" to flange, notch and bend. In addition, the output from our ChannelBender Series machines is far superior in both quality and accuracy, thereby slashing labor costs.
What’s the largest and smallest letter that can be produced?
Largest is essentially limitless or as tall as you’ll ever need and the smallest depends on the font used, but our customers have produced letters as small as 3-1/2 inches on some of our machines. The depth of letters varies depending on machine and materials used, but ranges are from 1 inch to 10 inches.
Trimless letters must be limited in size and weight due to the characteristics of the material. Structural integrity can vary due to climate, temperature, surface area, and overall perimeter of the letter. SDS makes no definitive recommendation regarding maximum letter height or weight. Users may wish to consider not exceeding 30" in height when fabricating letters with LetterForm coil, or 12-14" in height when using LiquiForm coil. Each user is responsible for performing an independent structural integrity evaluation for each application.
What’s the minumum serif size that can be produced on the SCB?
3/16” on reverse letters
If you don’t see your question answered above, give us a call at 303.798.7110, ext. 203 or send an email.
We began developing our line of Trimless channel letter solutions after being approached by several customers who were interested in solving common problems with trim cap. Problems like fading, cracking, peeling, matching colors and of course, higher labor costs.
To facilitate a better understanding of our Trimless channel letter solutions, here are answers to some of the more frequently asked questions we receive.
What exactly is a Trimless® channel letter?
Trimless channel letters entirely do away with the trim cap that traditional channel letters use to hold the face of the letter on, producing a much cleaner, more visually appealing appearance. Notice, in the image above, that there is no trim cap holding the face of the letter on.
Why would you want to produce Trimless® channel letters?
Trimless channel letters are intended to be offered as a much more attractive, aesthetically pleasing, premium product for a premium price, thereby delivering a greater profit margin. In addition to selling these attractive, high-quality letters for a premium, customers will save money by eliminating the labor and material required by the trim cap process. Plus, Trimless eliminates many common problems associated with trim cap like fading, cracking, peeling, and matching colors.
What is LetterForm®?
LetterForm is the newest innovation in our line of Trimless channel letter coil. So innovative in fact, it was awarded an Innovation Award at the 2016 ISA Sign Expo. It is a pre-painted aluminum material measuring .040” in thickness. Bonded to the interior surface are PVC strips which are used for attaching faces with adhesive and backs using our patented Easy Clips. LetterForm is sturdy yet just flexible enough to allow customers to produce high quality, exceptionally detailed Trimless signage. This innovative, patented coil saves customers time and money by entirely eliminating trim cap from the fabrication process. To find out more about features and view detailed drawings, please see Letterform.
Do I have to have one of your machines to produce Trimless® channel letters?
While some companies have developed custom fabricating techniques done by hand, SDS Automation is the only company with the patented materials, equipment and process to quickly and efficiently fabricate Trimless® channel letters on an automated channel letter bender.
What is LiquiLetter®?
We like to think of LiquiLetter as the future of channel letters, here today. LiquiLetter is a poured resin process that allows for the fabrication of low-profile, high-style letters with outstanding illumination properties, ideal for interior signage. Since this is an entirely new channel letter process, SDS Automation is offering classes in LiquiLetter fabrication, limited to owners of our machines.Read More